Shipping policy

Shipping Policy
Azhagu Boutique

Thank you for shopping at Azhagu Boutique! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for details on our shipping processes.

1. Order Processing Time

  • Orders are typically processed within 1–2 business days after payment is confirmed, excluding weekends and holidays.
  • You will receive an order confirmation email once your order is placed, and a shipping confirmation email with tracking information once your order has been dispatched.

2. Shipping Methods and Delivery Times

  • We offer the following shipping options:
    • For Tamilnadu Through ST Courier : Delivery within 3 to 5 business days.
    • All other States through INDIA POST : Delivery within 8 to 12 business days 
  • Please note that delivery times are estimates, and actual delivery may vary due to factors outside our control, such as weather, customs processing, or carrier delays.

3. Shipping Costs

  • Shipping fees are calculated based on your order size, shipping method, and delivery location.
  • Shipping costs will be displayed during checkout before you confirm your order.

4. Free Shipping

  • We offer free standard shipping on orders over 2000 Rs within India. This offer is automatically applied during checkout.

5. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email to monitor the delivery status of your order.
  • Please allow up to 24–48 hours for the tracking information to be updated by the carrier.

8. Delays and Issues

  • While we strive to deliver your orders on time, occasional delays may occur due to factors such as high order volume, customs processing, or carrier delays.
  • If your order is significantly delayed, please contact our customer service team at [Whatsapp us at 9080692357] to resolve the issue.

9. Missing or Damaged Items

  • If you receive a damaged or incorrect item, please refer to our [Return, Refund, and Exchange Policy] for more information about exchanges and claims. We require a 360-degree unboxing video to process any damage claims.
  • If your order is lost during transit, please contact our customer service team immediately so we can assist you in resolving the issue.

10. Customer Responsibility

  • It is your responsibility to provide an accurate and complete shipping address when placing an order. Azhagu Boutique is not responsible for lost or misdirected orders due to incorrect or incomplete shipping addresses.

11. Contact Us
If you have any questions or need assistance with shipping, please don’t hesitate to reach out to our customer service team:

Email: azhaguboutique@gmail.com
 Whatsapp 9080692357

Thank you for shopping with Azhagu Boutique! We appreciate your business and look forward to serving you again soon.